Blog
When a manager brings HR a conflict that’s already gone too far
This is a familiar situation for many HR professionals. A manager comes to you with a conflict and says something like, “We’ve got an issue in the team,” or “This has become a problem.” As you start asking questions, it quickly becomes clear the issue didn’t start last week. It’s been going on for months. … Read more
8 May 2025
Credibility in Workplace Mediation: Why It Matters More Than Ever
In an age where professional qualifications, online footprints, and reputations are under increasing scrutiny, the role of credibility in workplace mediation has never been more critical. As a mediator, I’ve seen a noticeable shift: organisations, particularly in high-stakes sectors like law and academia, where they are no longer just looking for someone who can mediate. … Read more
6 June 2024
Creating an Inclusive Workplace Mediation
Creating an Inclusive Workplace Mediation: The Importance of a Chemistry Session to Identify the Reasonable Adjustments for Clients with Disabilities Workplace mediation is a highly recommended process for resolving conflicts, improving communication, and promoting a harmonious workplace. When mediating with clients who have disabilities, it is crucial to ensure that the process is accessible, respectful, … Read more
29 April 2024
‘Italians like to argue’!
One of the joys of being a mediator is the opportunity to connect with people from all walks of life, delving into their professions, their companies, and the corners of the globe they call home. But let’s talk about a little something called language. For some of the people I work with, English isn’t their … Read more
15 July 2022
Fairness in workplace mediation: what it really means
Workplace conflict is difficult to manage. It takes time, energy and resources. But mediation can offer a quick resolution in many cases, if it’s done fairly. Mediating effectively isn’t just about reaching an agreement. You need a resolution that sticks. So fairness in workplace mediation must be acknowledged by all parties, otherwise the agreement fails … Read more
9 June 2022
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