Resources

"I would like to say a massive thank you to Lizanne. I thoroughly enjoyed having her on the practical/role play sessions. Lizanne was also very supportive throughout the sessions and provided me with detailed and informative feedback.  She provided clear feedback on what I had done well on and where I required improvement. I would highly recommend Lizanne especially those who seek further knowledge and wish to develop their skills and wish to set up their business. Thank you Lizanne and I look forward to staying in touch with you!""

"Lizanne was very supportive and patient during mediation training. Mediation is not for the faint hearted, but she made the tasks less complicated with her constant guidance and encouraging facial expressions. I have gained much confidence, as well as another crucial skill which I intend to utilise in the near future.

"The whole process was really interesting. It’s definitely motivated me to think more about how actions and behaviours can be perceived – particularly by those with different personality types. The workshop was also very useful to see the spread of types across our team and how this corresponds to our motivations, behaviours, and overall approaches. The exercises were great in helping to identify what the broader patterns actually mean alongside methods of adaptation. It was also quite simply a fun and engaging exercise to be a part of and gave us the opportunity to discuss some ‘bigger picture’ ideas as a team. For me, speaking to lots of external stakeholders as part of my day to-day role, I will also take away a lot of this knowledge to help me identify where adjusting communication styles will be beneficial in making new and longstanding connections."

"We used recently LK Mediation Service in our company. Lizanne's great communicator and even a better listener, all of which makes her an outstanding mediator. 5/5.""

"As an HR professional, I have engaged a number of external mediators over the years, and I can confidently say that Lizanne stands out for her professionalism, depth of experience, and thoughtful, balanced approach. She brings a calm and highly skilled presence to even the most complex workplace situations. For any manager navigating sensitive or high-stakes conflict, time spent in mediation with Lizanne is a truly valuable investment.

"“The 6 day mediation training I have recently attended with Sarah and Lizanne was excellent. Such a good mix of learning the foundations, space for reflection, role play (lots of them!), feedback, learning from observing and learning through doing. Sarah and Lizanne managed to regularly find the sweet spot of supporting me to practice approaches that were out of my comfort zone, but I never never felt out of my safety zone. The feedback that was shared was specific, constructive and tailored to each of us, and this helped build my confidence and skills as the course progressed. The case examples, based on real life situations, helped to bring the training to life, and gave a real feel of how mediation can unfold in the real world, with space to explore the challenges that may arise and ways to get back on track. I also loved observing both their styles, and came away with a deeper appreciation for the value of proactively working with conflict as a core part of supporting healthy teams.