Conflict Coaching
Conflict
Coaching
1:1 support to help your employees
Conflict coaching
Develop individual skills to manage difficult situations, when mediation isn’t possible or additional support is needed.
Benefits of conflict coaching
- Address the issue – support employees to move forward when mediation isn’t the right option for all parties
- Develop new skills – help employees develop skills so they’re better equipped to deal with conflict situations in the future
- Minimise future risk – provide follow-up support from mediation sessions to ensure issues are fully resolved
What is conflict coaching?
Some people are bad at managing conflict. They either avoid the situation and let it fester, or react poorly and make things worse.
Conflict coaching provides 1:1 support to help your employees develop the right skills and techniques to proactively address difficult situations.
Sessions focus on specific concerns and are designed to support collaboration within your teams.
The steps:
- Identify an individual who’s struggling with conflict
- Get buy-in to explore 1:1 conflict coaching
- Build rapport through chemistry sessions (for you and the individual)
- Arrange 1:1 sessions to develop conflict management skills
- Address the current issue and help seek closure (if required)
- Build confidence for managing future conflict
Conflict can be difficult for anyone to manage, but when you don’t have the right skills, it can feel impossible. Support individuals, and their teams, by improving their ability to manage difficult situations.
Book 1:1 coaching